Took a few Roadie delivery gigs recently and everything seemed normal until the payments never showed up. I completed two routes, marked them delivered with photos and time logs, but got zero payout. I tried the help chat and emailed support, but no one actually resolved it. It's frustrating wasting gas and time and getting nothing back. Anyone know how to push Roadie to release payment or at least get someone to respond?
Ask a question in our Q&A forum. Experts are standing by.
Ask now
That exact situation pushed me to stop using Roadie for a while. I finished a pharmacy run that required extra time, confirmed delivery, submitted photos—and then saw no money show up days later. When support didn’t reply, I searched for answers and found https://roadie.pissedconsumer.com/review.html , where a bunch of drivers described the same experience. Most said payments either vanished or were delayed with no support response. What worked for me was writing a very short, direct review and including the gig ID in the text. Within a week, someone from their team actually responded through that platform and sorted it out. I also made sure to screenshot everything from my end—trip confirmation, app status, delivery photo—and attached it to every message I sent. They finally processed the missed payment, but only because I stayed on it. That review page made a real difference—seems like it gets more attention than regular emails.