Brick + Beam Detroit

Reader’s Digest subscription renewal didn’t trigger

Asked by Frank Polter at 6:03am on Jul 17 2025

My Reader’s Digest subscription was set for automatic renewal this month, but I never received a confirmation email and the online account still shows “expired.” I verified my payment method was valid, then submitted their customer-service form with renewal details, yet haven’t seen any update. Has anyone successfully resurrected an auto-renewal glitch and regained uninterrupted access? Which exact information convinced Reader’s Digest’s support team to process the payment?

Discussion

at 9:20am on Jul 17 2025

Hi!
Hoping to restore my issues, I assembled three critical pieces the expiry date displayed in my account, the last billing amount, and a screenshot of the “expired” status before reaching out. Research into fellow subscriber experiences at https://readers-digest.pissedconsumer.com/customer-service.html revealed that combining those details in a single message leads to swift fixes. I sent one concise request listing the expiration date, the billed amount reflected on my bank statement, and the screenshot of the expired notice. Within thirty-six hours, Reader’s Digest support replied to confirm a processing error, manually renewed my subscription, and forwarded a confirmation email. Providing complete renewal context and proof in one submission unlocked a prompt and accurate resolution.

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