Brick + Beam Detroit

I stayed calm and built a tidy evidence packet: screenshots of the final tracking scan, the payment confirmation, the product page, the message thread with the seller, plus the order number and exact dates. I wrote a short timeline and submitted a single clear claim at https://aliexpress.pissedconsumer.com/review.html , attached everything, and requested either a reship or a refund while asking for a case ID. I saved that ID, followed up politely if needed, and if the seller stayed silent I escalated to a formal dispute under buyer protection using the same evidence; that approach got my refund processed quickly.