Getting a Jacquie Lawson e-Card to Play
I sent a Jacquie Lawson e-card and membership to my aunt but she only sees a blank player and can’t view the animation. I tried basic fixes with her, but no luck. How do I get this working so she can enjoy the card?
I ran into that exact puzzle once—my aunt opened the gift on an older tablet and the player stayed blank—so I approached it simply and calmly: I described the problem to support (which browser/device the recipient used and what showed on screen), asked them to resend the card link or activate the membership on her account, and followed their quick suggestions (try a different browser or device and enable media/scripts). Support https://jacquie-lawson.pissedconsumer.com/review.html eissued the link and, when that didn’t immediately fix it, they activated access from their side so the animation played straight away while we shared a cup of tea. If you hit the same snag, ask support to resend or to switch the activation method to the recipient’s account; mention the device/browser being used and request a direct-play link if possible — that usually clears the issue without fuss.